Deliveries & Returns
See below for information about the delivery & return options available to you.
We ship all our UK deliveries with Royal Mail and aim to get this to you within 2-3 working days. If you can not got your order within 7 working days please get in touch.
We ship all our International orders with Royal Mail Internation Standard and aim to get European orders to you with 3-5 working days and 5-8 working days for the rest of the world. Please allow up to 14 working days before contacting us about delivery delays.
We welcome returns or replacements for all our orders including UK orders and Internation orders. You will be responsible for the return fees and we recommend you use a tracking service as we will not be able to provide a refund if we do not get your item. To request a return you will require approval so please go to your My Account sections, proceed to My Orders and if your order is within 30 days of purchase date you will see a button “Request Return”.
Fast and easy delivery service
At Kuiwee we want to get you your order as soon as possible. We use Royal Mail as our standard delivery service for both UK and International orders. We ship your orders on the same day if you purchase before 12pm UK time. We aim to get you your order as soon as possible next day on most occasions.
If you have any questions or issues please read our FAQs or get in touch and we would be more than happy to help.